With demand for Salesforce skills set to create 3.3 million jobs in the Salesforce ecosystem by 2020, Salesforce is following trajectory that is hard to ignore. In the backdrop of this period of growth, we wanted to shine a light on the best practices involved in building a high performing Salesforce COE function. This guide explores some of the critical success factors and common pitfalls associated with building a successful Salesforce COE.
"Salesforce user adoption hinges upon quality data that can be trusted for both daily operational and long-term strategic needs."
"Finding the right COE fit for the shape and agility of the organization you are in is critical to building something that can be successful."
"Building a Salesforce COE is not always easy, but it is worthwhile. After all, what’s the point in investing in a plane if nobody knows how to fly it properly?"